We're thrilled to say that viaGlamour is based in the vibrant city of Toronto, Canada! Our cosmetics lab, right in the heart of Toronto, is where all our product magic happens. We source our ingredients locally from Canada and the U.S., ensuring everything meets the rigorous standards of Health Canada. Unlike many other dropshipping options which use low-cost unregulated Chinese ingredients, our products are proudly Canadian, bringing you top-notch quality with every order.

viaGlamour offers shipping rates that are surprisingly lower than what you'd find at your local post office. Our fees start at just CAD 4.99 for Canada, USD 5.99 for the U.S., and USD 9.99 for other international destinations. Your shipping cost is based on the total weight of your order. We always opt for the most cost-effective shipping method for your customers, but if you need it faster, just say the word, and we can upgrade to priority shipping to meet any tight deadlines!

Here's something we think you'll love: there are absolutely no minimum order requirements at viaGlamour! You can order any amount of any product, and we'll ship it in your custom packaging. Imagine having access to over 800+ products for your storefront without needing to stock a single item. Your store can reach global heights, all without any upfront investment in inventory. Plus, we freshly formulate your orders each week!

Absolutely, and we're excited about this option for you! You're more than welcome to purchase our products at wholesale prices for your business. Or, if you prefer, we can partner with you to ship orders directly to your customers as they are purchased. It's all about flexibility and making sure your business thrives!

There are over 800+ formulas that viaGlamour can formulate for your brand. Instead of buying them yourself and handling the customer orders yourself, you can let viaGlamour ship all of your customers for you. You don't have to purchase products ahead of time. You only pay for a product's production if you make a sale online. And the best part? You keep all a majority of the profit each time you make a sale online.

New products are added to viaGlamour every month. There's always new product formulas, new product containers, new design features, and new product categories being worked on to give your brand the best products to win new customers.

Yes! You can create custom products with viaGlamour and sell them to your customers on any platform. Grow your business on Amazon, Etsy, Ebay, TikTok, and other platforms. As long as the orders are synced to Shopify, viaGlamour will be able to fulfill them all for you.

Orders are formulated Monday to Friday by viaGlamour and reserved for your customer orders. On Fridays your customer orders are branded with your designs and dispatched with shipping carriers over the weekend. Across the US orders arrive three days later, across Canada it's four days later, across the UK it's ten days later, and anywhere else can be up to three weeks.

Yes, you can include custom packing slips and customer messages inside of your orders. Contact viaGlamour support to add this feature to your account.

We want your customers to absolutely love your cosmetics! If an item is defective or incomplete, please contact us; we'll arrange a replacement of that item for the customer. We'll provide replacements on damages that happened during formulation, but not for products that were damaged through neglect or everyday use. For example, if viaGlamour's staff made a mistake fulfilling an order with an incorrect lipstick shade a replacement delivery will be arranged to get the customer the correct product color. However, if a customer orders a formula such as a light-pink lipstick and decides in a month that they'd rather have ordered a purple shade a free replacement will not be shipped to the customer.

viaGlamour is a cosmetic lab that can handle a large volume of online orders with ease. You can rely on us to fulfill all of your online orders and pre-purchase inventory ahead of time when your store starts requiring daily shipping.

Yes! You can upload a unique design for every product and formula. There are no blade plate or design setup fees. You can edit your designs as often as you want.

viaGlamour ships product from our Toronto, Canada facility to any address in Canada. Shipping times with UPS service is 1 business day to anywhere in Canada. Low-urgency deliveries are 2-5 days with Canada Post as the alternative provider.

viaGlamour has direct access to ship products to the United States with the United States Postal Services with discounted rates. Shipping times to the United States are (3) business days to the East coast, and (4) business days to the West coast. UPS delivery options are available to customers on a business membership for (1) day deliveries.

viaGlamour can ship internationally with our carriers with an estimated delivery time of 7-21 business days, flucatuating with unpredictable customs processing rate for each inbound country.

Yes, viaGlamour can warehouse your products for free if you process more than (200) orders monthly with our cosmetics lab.

Your sample order will arrive with your own branding. For sample delivery, we use USPS for US customers, and it takes about 3-4 days. Within Canada, it's 1-4 days, with faster delivery times closer to Toronto. For customer orders, we ship products every weekend and release packages to the carriers. Deliveries usually happen within seven days for most customers. The delivery time includes printing of labels before releasing products on the weekend.